May 29, 2020 | Tyler Difley
COVID-19 resources for Calgarians
Last updated May 29, 2020.
Financial support for individuals
Canada Emergency Response Benefit (CERB)
The CERB is a taxable benefit of $2,000 every 4 weeks for up to 16 weeks provided to eligible workers who have lost their income due to COVID-19.
The CERB is available to workers who meet all the following conditions:
- Live in Canada and are at least 15 years old
- Stopped working because of COVID-19 or are eligible for EI regular or sickness benefits
- Have not voluntarily quit their job
- Had income of at least $5,000 in 2019 or in the 12 months prior to the date of their application
On April 15, the federal government announced changes to the eligibility rules to:
- Allow people to earn up to $1,000 per month while collecting the CERB.
- Extend the CERB to seasonal workers who have exhausted their EI regular benefits and are unable to undertake their regular seasonal work because of COVID-19.
- Extend the CERB to workers who have recently exhausted their EI regular benefits and are unable to find a job because of COVID-19.
Do not apply for the CERB if you have already applied for EI. Click here to apply for the CERB.
Mortgage payment deferrals
According to the Canada Mortgage and Housing Corporation (CMHC), "Homeowners facing financial stress may be eligible for a mortgage payment deferral up to six months to help ease the financial burden." For more information, click here.
To determine your eligibility or request a mortgage payment deferral, contact your lender:
- ATB Financial – 1-800-332-8383
- B2B Bank – 1-800-263-8349
- BMO – 1-877-895-3278
- Bridgewater Bank – 1-866-243-4301
- CIBC – 1-800-465-2422
- CMLS Financial – 1-888-995-2657
- CWB Optimum Mortgage – 1-866-441-3775
- Equitable Bank – 1-888-334-3313
- Connect First Credit Union – 403-736-4000
- Chinook Financial – 403-934-3358
- First Calgary Financial – 403-736-4000
- First National Financial – 1-888-488-0794
- Haventree Bank – 1-855-272-0051
- Home Trust Company – 1-855-270-3630
- HSBC – 1-888-310-4722
- ICICI Bank – 1-888-424-2422
- Manulife Bank – 1-877-765-2265
- MCAP – 1-800-265-2624
- Merix Financial – 1-877-637-4911
- Marathon Financial – 1-855-503-6060
- RBC – 1-800-769-2511
- RFA Bank of Canada – 1-877-416-7873
- RMG Mortgages – 1-866-809-5800
- Scotiabank – 1-800-472-6842
- Servus Credit Union – 1-877-378-8728
- TD Canada Trust – 1-866-222-3456
- Government of Canada: Employment Insurance (EI) Program
- COVID-19 EI claims or assistance – call 1-833-381-2725
- Government of Canada: Canada's COVID-19 Economic Response Plan
- Government of Alberta: Support for Albertans
Financial support for small businesses, startups and entrepreneurs
Canada Emergency Wage Subsidy (CEWS)
The Canada Emergency Wage Subsidy (CEWS) generally covers 75 per cent of an employee's wages – up to $847 per week – for employers of all sizes and across all sectors who have suffered a drop in gross revenues of at least 15 per cent in March and 30 per cent in April and May.
The program will be in place until Aug. 29.
Employers who are eligible for the CEWS are entitled to receive a 100 per cent refund for certain employer contributions to Employment Insurance, the Canada Pension Plan, the Quebec Pension Plan, and the Quebec Parental Insurance Plan paid in respect of employees who are on leave with pay.
Click here to apply for the CEWS.
Canada Emergency Commercial Rent Assistance (CECRA)
Canada Emergency Commercial Rent Assistance (CECRA) for small businesses provides relief for small businesses experiencing financial hardship due to COVID-19. It offers unsecured, forgivable loans to eligible commercial property owners to:
- reduce the rent owed by their impacted small business tenants
- meet operating expenses on commercial properties
Property owners must offer a minimum of a 75% rent reduction for the months of April, May and June 2020.
Click here to apply for CECRA.
Canada Emergency Business Account (CEBA)
The Canada Emergency Business Account (CEBA) provides interest-free loans of up to $40,000 to small businesses and not-for-profits, to help cover their operating costs during a period where their revenues have been temporarily reduced.
To qualify, these organizations need to demonstrate they paid $20,000 to $1.5 million in total payroll in 2019.
Repaying the balance of the loan on or before Dec. 31, 2022 will result in loan forgiveness of 25 percent (up to $10,000).
Business owners can apply for support from the CEBA through their banks and credit unions. There are currently 232 financial institutions participating in the CEBA program.
Click here to learn more about the CEBA.
- Government of Canada: Resources for Canadian businesses
- Government of Alberta: support for employees/employers
- Calgary Chamber of Commerce: COVID-19 business resource page
- Canadian Federation of Independent Business (CFIB): COVID-19 small business help centre
- Startup Calgary: COVID-19 guidance and resources
- Business Development Bank of Canada (BDC): Support for entrepreneurs impacted by the coronavirus COVID-19
- Beltline BIA: COVID-19 FAQs
Government COVID-19 information
Alberta Health Services (AHS)
- COVID-19 Self-Assessment
- Health Link – call 811 provincewide
- Canadian Mental Health Association: COVID-19 and mental health
- World Health Organization: Managing mental health during coronavirus
- National Association of Social Workers: Self-care during the coronavirus pandemic
Home buyers and sellers
- Alberta Real Estate Association: Buying and Selling During COVID-19
Parents and children
- Calgary Board of Education: Learning at home
- Calgary Catholic School District: Learning from home
- Alberta Teachers' Association: COVID-19 FAQs
- The Sprawl: Sprawl Kids
- Alcoholics Anonymous (AA) Calgary
- Calgary Food Bank
- Calgary Public Library
- Calgary Domestic Violence Collective
- Distress Centre
- Kerby Centre
- Immigrant Services Calgary
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